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How meg55 Handles Your Personal Information

Your account data belongs to you — we collect only what we need to run your wallet, process payments through DANA, OVO, and GoPay, and keep your account secure.

Account Data ProtectionLocal Wallet PrivacyYour Right to AccessData Deletion Requests
meg55 How meg55 Handles Your Personal Information
HOW WE PROTECT IT

Security, Cookies, and Account Data Practices

We use SSL encryption across all account pages and payment flows. Cookies on meg55 serve three purposes: keeping your session active so you stay logged in across pages, remembering your preferred language and lobby layout, and measuring which pages load slowly on mobile so we can fix them. No advertising cookies are placed without your consent.

Encryption in Transit

All data moving between your device and our servers — including wallet confirmations and login tokens — travels over SSL. This applies on both mobile browser and desktop.

Cookie Controls

Session and preference cookies are set automatically. Analytics cookies can be declined via the cookie banner shown on your first visit. Declining does not affect your ability to log in or deposit.

Account Security

Login attempts from unrecognised devices trigger an OTP verification step sent to your registered mobile number. You can review active sessions inside account settings and end any you do not recognise.

Data Retention and Deletion

You can request deletion of non-transactional data at any time. Transaction records tied to DANA, OVO, or GoPay payments are retained for the period required by applicable regulations before deletion.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, our support team handles these requests directly. Reach out through any of the channels below and include your registered email address so we can verify your identity before making any changes.

Team online

Live Chat

Start a live chat session from the account menu. Our team can open a data request on your behalf and confirm the steps by message.

Email Support

Send your data access or deletion request to our support address. Include your account email and the specific data you are asking about.

Account Settings

Some data preferences — such as marketing contact opt-out — can be updated directly inside your account settings without contacting support.

Common Questions About Your Data on meg55

These are the questions we hear most often about how personal data is handled. If your question is not covered here, contact support through live chat or email.

We collect your name, email address, and mobile number at registration. Payment flows via DANA, OVO, or GoPay add a transaction reference and wallet identifier to your account record.

Yes. Contact support via live chat or email with your registered account address. We will verify your identity and provide a summary of the personal data we hold within a reasonable timeframe.

Send a deletion request through live chat or email support. Non-transactional data is removed promptly. Payment records linked to DANA, OVO, or GoPay are kept for the period required under applicable financial regulations.

We do not sell your data. Payment processors for DANA, OVO, and GoPay receive only the transaction data needed to complete your deposit or withdrawal. No data is passed to advertisers.

Cookies keep your session active, save your lobby preferences, and measure page performance on mobile. Analytics cookies can be declined on the cookie banner. Declining does not affect login or payments.

Non-transactional data is deleted on account closure. Transaction records tied to wallet payments are retained for the period required by applicable law in Indonesia, then permanently removed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.