Reference

Terms That Govern Your meg55 Account

These terms set out what you agree to when you open and use a meg55 account — covering deposits via DANA, OVO, or GoPay, how we handle your wallet activity, and what applies in your region. Access is available where local law permits.

Account EligibilityWallet & Payment RulesRegional AvailabilityAccount ConductHow to Contact Us
meg55 Terms That Govern Your meg55 Account
HOW WE OPERATE

How meg55 Handles Your Account Data

We collect only what we need to run your account — registration details, transaction records, and device session data. Here is how each area works in practice.

Data Retention

Account and transaction records are kept for as long as your account is active and for a period after closure, in line with applicable legal requirements for your region.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and to remember your wallet preference between visits — no tracking beyond account function.

Account Security

Login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Requests

To request a copy of your account data, update your registered details, or ask about deletion, contact support in writing with your account ID and the specific request.

TERMS CONTACT

Questions About These Terms

If something in these terms is unclear — or if you need to raise a concern about your account, a transaction, or how a rule applies to you — reach out through any of the channels below. Players in Jakarta and Surabaya can expect the same response paths as all other regions.

Live Chat Start a chat from the account menu for the fastest response on terms-related questions, wallet disputes, or account access issues.
Email Support Send a detailed message to our support address for written records of your query — useful for formal terms or account closure requests.
Help Centre Our help centre covers common terms questions, account rules, and wallet verification steps without needing to contact the team directly.

Common Questions on Account Terms

These are the questions we hear most often about how our terms apply to real account situations.

No. Deposits must come from a wallet registered in your own name. Third-party wallet use breaches our terms and may result in the transaction being reversed and your account reviewed.

Any remaining balance is reviewed against our withdrawal policy. If the account was closed for a terms breach, the outcome depends on the nature of the breach and is handled case by case.

We post an update notice in the account dashboard when terms change. Continuing to use your account after that notice is treated as acceptance of the revised terms.

Access depends on local law at the time of use. If regulations in your region change, we may restrict or suspend access while eligibility is reassessed — we will notify you via your registered contact.

Contact support in writing with your account ID and state clearly what data you need. We will confirm receipt and respond within the timeframe required by applicable rules in your region.

Common breaches include using false registration details, depositing via a third-party wallet, attempting to manipulate account activity, or accessing the platform from a restricted region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.